Welcome to Walt

What Walt is and how to use it: everything about Walt’s main features, its new name, as well as how to create an account, check your balance, and view your assets.

About Walt

What is Walt

Walt is a multi-chain platform for working with crypto assets. With it, you can send, exchange, buy, and sell cryptocurrency, as well as store assets and earn rewards.

You can use Walt:

If you already have a Walt account in Telegram, log in to the mobile app with Telegram — the same account will open. Learn more about the mobile app in this article.

What can you do in Walt

In Walt, you can:

In Walt, both a custodial service and a DeFi Account are available — a non-custodial address on the TON network. With it, you can manage your keys yourself and access all the features of the TON ecosystem. You can create and manage a DeFi Account only in Walt in Telegram. Learn more

Is Wallet now called Walt

Yes, we renamed Wallet — it’s now called Walt. It’s the same app with the same products, just under a new name.

Inside Walt, you still have access to:

  • the custodial wallet (formerly “Crypto Wallet”)
  • the P2P Market
  • perpetual futures
  • tokenized stocks and ETFs
  • Earn programs
  • the non-custodial DeFi Account (only in Walt in Telegram)

The only things that changed are the name, the Telegram handle (now @walt), the logo, and a few details of how it works in Telegram.

For example, Walt no longer appears in Telegram settings — that spot is now taken by Telegram’s own wallet, Money. When you open Money wallet, you’ll see a “You also have funds in Walt” notification if your Walt balance holds any funds. Tap it to open Walt in Telegram.

Meanwhile, Walt’s core features work the same as before. Practically nothing changes for you. You don’t need to create a new account, transfer funds, or set anything up again — your account, addresses, assets, balance, and transaction history are all preserved.

For quick and easy access, we recommend pinning Walt in your Telegram chat list, adding it to your Home Screen, or downloading the Walt mobile app.

How to open Walt

You can open Walt in Telegram or in the mobile app.

  • Open Telegram and enter the handle @walt in the search bar. In the search results, the Walt name should have a Telegram verification checkmark next to it. That confirms it’s the official account.
  • Follow the direct link.

To open Walt in Telegram faster, you can:

  • Add Walt to your device’s Home Screen — you’ll find instructions here.
  • Pin the @walt chat in Telegram. To do this, press and hold the Walt chat in your chat list and select Pin.
  1. Download Walt from Google Play. On the app page, check that the developer is TG Wallet Inc.
  2. Open the app and choose a login method. If you already use Walt in Telegram, tap Continue with Telegram — your current account will open.

Note: download Walt only from official app stores. Beware of apps with similar names and logos.

What’s the difference between Walt in Telegram and the Walt mobile app

Walt is available in Telegram and as a separate mobile app. It’s one service with the same core features, but the login methods and some features differ.

  • Login. In Walt in Telegram — with your Telegram account. In the mobile app — with Telegram, email, or a Google or Apple account.
  • Account. If your account was created in Walt in Telegram, you can also use it in the mobile app — your balance, assets, and transaction history are shared. An account created in the mobile app with email, Google, or Apple is available only in the mobile app.
  • DeFi Account, Telegram Stars, transfers to contacts, and the Invite Friends Referral Program are currently available only in Walt in Telegram.

Learn more here.

What is a custodial service

A custodial service is a crypto wallet whose access keys are held by the service, not by you personally.

In Walt, we create addresses for you, store the access keys to them, and take care of their security. To use them, just log in to your Walt account — there’s no secret phrase to write down or keys to manage.

Because Walt holds users’ keys and funds, we monitor account security. To do this, we carry out:

  • Verification — identity confirmation that helps make sure it’s really you using the account.
  • Transaction review — Walt checks operations to catch suspicious activity in time.
  • Enhanced due diligence — in some cases we may request additional information about your account. This helps protect both you and other users from fraud.

Checks like these are standard practice for custodial services.

If you’d rather manage your own keys and address, use the non-custodial DeFi Account on the TON network, available in Walt in Telegram.

What is the difference between the custodial service and the DeFi Account in Walt

The Walt custodial service and the non-custodial DeFi Account differ in who controls the keys.

In the custodial service, Walt holds the keys. In the DeFi Account, available in Walt in Telegram, only you hold the keys. You alone are responsible for access to the address and the security of your assets.

The DeFi Account is a separate non-custodial service. With it, you can create an address on the TON network in Walt in Telegram, or transfer an existing TON address and manage it from the Walt interface. You can find the DeFi Account’s terms of use here.

Key differences between the custodial service and the DeFi Account in Walt

Custodial service DeFi Account
Where you can use it
  • Mobile app
  • Walt in Telegram
 Walt in Telegram
Who it's for Beginners in Web3* and cryptocurrency Experienced users and those who want to manage their own assets
Who holds the keys Walt holds the keys — you don't need to manage them yourself You hold the keys — only you have access to them
What you can do
  • Store, transfer, and exchange tokens across different networks
  • Buy and sell tokens with a bank card and on the P2P Market
  • Participate in Earn campaigns and programs
  • Trade Stocks and ETFs, as well as perpetuals
  • Store and transfer TON network tokens and NFTs
  • Exchange tokens
  • Interact with the TON ecosystem
  • Buy and sell tokens with a bank card
  • Participate in DeFi protocols in the Earn section
  • Trade Stocks and ETFs
Can you connect third-party apps No Yes, via TON Connect
Can you store NFTs No Yes, NFTs on the TON blockchain
Where it's available See the list of unsupported regions here Available in almost every country

*Web3 refers to blockchain-based apps and services where users manage their own assets directly, without intermediaries like banks or exchanges.

Are Walt and Telegram connected

Walt and Telegram are separate, independent services.

Walt can be used inside Telegram — at @walt. In that case, your Telegram account is used to log in to your Walt account. However, Telegram doesn’t manage Walt and isn’t responsible for your assets. For its part, Walt isn’t responsible for how Telegram works or for the security of your Telegram account.

Walt is also available as a mobile app: you can log in with Telegram, email, or a Google or Apple account.

Who provides Walt’s services

Walt’s services are provided by TG Wallet Inc. (Panama). You can learn more in the User Agreement.

Exception: for residents of the Republic of Uzbekistan, Walt’s services are provided by TGHAMYON LLC (Uzbekistan), which operates under its own User Agreement and terms of use.

Some features in Walt are provided by third-party companies. These include, for example, buying and selling cryptocurrency for fiat currency and the non-custodial DeFi Account. Use of these features is governed by the relevant companies’ terms.

Account and addresses

How to create an account in Walt

You can create an account in Walt in Telegram or in the Walt mobile app.

  1. Launch Walt — open @walt in Telegram.

    Use only Walt’s official Telegram username — @walt. If you see accounts with a similar name, don’t follow their links or enter your data there.

  2. Follow the on-screen prompts to create an account.
  3. Complete basic verification: provide your name, date of birth, and phone number. This is required to start using Walt.
  4. After that, your account will be created, and Walt will automatically generate addresses for all supported tokens.

Later, you’ll be able to raise your verification level and get access to all of Walt’s features.

  1. Download Walt from Google Play and open the app.
  2. On the start screen, choose a login method — Telegram, email, or a Google or Apple account.
  3. Depending on the sign-up method, you may need a code sent to your email. Enter it.
  4. Create a 4- or 6-digit passcode.
  5. Complete basic verification: provide your name, date of birth, and phone number.
  6. After that, your account will be created, and Walt will automatically generate addresses for all supported tokens.

Later, you’ll be able to raise your verification level and get access to all of Walt’s features.

Where to find your deposit address

  1. Open Walt.
  2. On the main screen, tap Deposit → Crypto Deposit.
  3. Select the token and network you need — you’ll see the address and QR code for depositing.

Before sharing the address with a sender, make sure you’ve selected the correct network. Otherwise, funds may be lost.

Can I create additional addresses in Walt

No. You can’t create additional addresses in Walt or change existing ones. During registration, addresses for supported crypto assets are created automatically and assigned to your account.

If you need additional addresses, you can create them on the TON network and manage them yourself through the non-custodial DeFi Account in Walt in Telegram.

Can I add an existing address to Walt

It depends on which address you mean.

If it’s a custodial address — no. It can’t be added to Walt. Likewise, a custodial address created in Walt can’t be transferred to another service.

This is a standard feature of custodial services, which create addresses for their users, store the access keys to them, and manage them independently. That’s why custodial addresses can’t be transferred or used in another app.

If it’s your non-custodial address on the TON network, it can be imported into the DeFi Account in Walt in Telegram. To do this, enter that address’s secret phrase — once imported, you’ll be able to manage it through Walt in Telegram.

Assets, balance, and transaction history

Which assets does Walt support

In Walt, you can work with different types of crypto assets as well as tokenized stocks and ETFs. These include:

  • Supported tokens — cryptocurrency you can deposit, withdraw, store, and exchange (for example, GRAM, USDT, BTC, ETH, and SOL).
  • Trading assets — tokens you can buy, sell, exchange, and store in Walt, but can’t yet deposit or withdraw.
  • Tokenized stocks and funds — tokens whose value is pegged to the price of real US stocks and funds.

You can learn more about all the assets available in Walt in this article.

The Walt custodial wallet doesn’t support all cryptocurrencies and doesn’t work with NFTs. Before depositing, always check that the asset you need is on the list of assets available for deposit. If it isn’t, the funds won’t be credited.

If you want to store other tokens or NFTs on the TON network, use the non-custodial DeFi Account in Walt in Telegram. It supports all TON blockchain assets.

Where to view your balance and how to hide it

Walt’s main screen shows your total balance across all your assets. To see the balance of a specific cryptocurrency, token, stock or ETF, open the Crypto or Stocks & ETFs section.

How to hide your balance

Tap your total balance on the main screen. This hides all amounts on the main screen and on your asset pages. To show them again, tap the hidden balance once more.

Amounts in Transaction history stay visible.

Walt remembers your choice. Your amounts stay hidden after you restart Walt, until you show them again.

Can’t see your balance on the main screen? If there’s a cloud of dots where your balance should be, your amounts are hidden. Tap the cloud to show your balance again.

If a single asset is missing, read Why I don’t see all my assets in the balance.


Why I don’t see all my assets in the balance

If you don’t see a particular asset, that doesn’t mean it’s gone. Walt automatically hides assets with a small balance.

If an asset’s balance is between $0.01 and $1, it collapses into the Other assets section. Just tap that section to see their balance.

If an asset’s balance is less than $0.01, it won’t appear in the asset list on the main screen. To view its balance, open the Trade section, search for the token you need, and go to its page.

Note about your balance: assets with a balance under $0.01 are still counted in your total balance. That’s why the total balance on the main screen may be higher than the sum of the assets shown in the list.

Where to view your transaction history

  1. Scroll down Walt’s main screen to the Transaction history button and tap it.
  2. A list of all operations on your account will open.
  3. Tap any operation to see the details.

You can’t delete an individual transaction or clear your transaction history.

If you need a file with your transaction statement, check out this guide.

How to get a transaction statement

We can send you a file with a statement of your transactions in Walt.

Contact our support team and specify the period for which you need the statement. When you reach out, we will ask you to:

  • Briefly explain why you need the statement.
  • Complete a Liveness Check.
  • Send a screenshot of the request, if the statement is needed for an organization. For example, a letter from a bank or tax authority.

We will review your request and let you know whether we're able to provide this statement.

Where to view your asset returns

Your overall returns across all assets appear right below the Balance field on Walt’s main screen. It can show data for the last 24 hours or all time. Tap the current value to switch between these modes. Tapping again returns to the previous view.

To view returns for a specific asset, scroll down to the Crypto or Stocks & ETFs sections. Returns are shown next to each asset’s name.

You can learn more about how returns are calculated in this article.

Walt settings

How to change the language and currency in Walt

To change the language:

  1. Open Settings.
  2. Go to the Language section.
  3. Scroll through the list and select the one you need.

To change the fiat currency your balance equivalent is displayed in:

  1. Open Settings.
  2. Go to the Default currency section.
  3. Select the currency you need.

Note about fiat currency: Walt doesn’t work with fiat funds (rubles, dollars, or other national currencies). Amounts shown in your chosen fiat currency are for reference only. They help you gauge the approximate value of your crypto assets in a familiar currency.

How to add Walt to the Home Screen

Once you install the Walt mobile app, its icon appears on your Home Screen automatically.

If you use Walt in Telegram, you can also add it to your Home Screen. This makes it easier to launch Walt with a single tap without searching for the chat in Telegram.

To do this:

  1. Open Walt’s Settings. On the main screen, tap the three-dot icon (⋯) in the top right corner.
  2. Tap Add to Home Screen.
  3. Confirm the addition.

After that, the Walt icon will appear among the apps on your device’s screen — and you’ll be able to launch Walt with a single tap.

Why Walt won’t add to the Home Screen

If Walt in Telegram won’t add to the Home Screen, the Telegram app most likely doesn’t have permission to create desktop shortcuts. This issue can occur on some Android devices.

To enable the permission:

  1. Open your phone’s Settings.

  2. Go to Apps → Telegram → App info.


  3. Enable the permission for Home screen shortcuts.

    Note: the button’s name may vary by device. If you don’t see "Home screen shortcuts", try looking for similar options, such as "Create shortcuts" or "Install shortcuts".

  4. After that, go back to Walt and repeat the steps from the “How to add Walt to the Home Screen” instructions.

How to unsubscribe from Walt notifications

You can only turn off optional notifications. To do this:

  1. Open Walt’s Settings. On the main screen, tap the three-dot icon (⋯) in the top right corner.
  2. Go to the Notifications section.
  3. Select the notification categories you want to turn off:
    • Market trends
    • Product updates
    • Marketing campaigns
    • Educational content
    • Feedback requests

Note: you can’t turn off transaction and security notifications. They let you know in time about operations on your account and events related to its security.

When you first launch the app, it will ask for permission to send notifications. You can change this later in your phone settings:

  • Android: Settings → Apps → Walt → Notifications.

If you turn off notifications but also use Walt in Telegram, they’ll arrive in the @walt chat. Learn more about notification settings

How to update Walt

It depends on where you use Walt.

You don’t need to update Walt in Telegram manually.

Walt runs inside Telegram and updates automatically along with it. So to use the latest version of Walt, just update Telegram to the latest version.

The Walt mobile app is updated through Google Play.

  1. Open Walt’s page in the app store.
  2. Tap Update.

To get new features right away, turn on automatic app updates in the store settings.

What to do if Walt isn’t working

If Walt won’t open, is showing errors, or is frozen, take the following steps:

Note: Walt doesn’t work in unofficial Telegram clients or in Telegram for Linux.

  1. Update Telegram and your operating system to the latest version.
  2. Refresh the Walt page: tap the three-dot icon (⋯) in the top right corner → Reload Page.
  3. Fully close Telegram through your app manager, then reopen it and launch Walt.
  4. Switch your internet connection method. For example, switch from mobile data to Wi-Fi or vice versa.

If the problem persists, clear the cache of the built-in mini-browser (WebView).

Note about clearing the cache: if you have a DeFi Account, before clearing the cache, save your recovery phrase or make sure you’ve enabled email recovery. Otherwise you may lose access to your DeFi Account.

  • How to clear the cache on Android: Settings → Apps → Android System WebView → Clear cache.
  • How to clear the cache on iOS: Telegram → Settings (tap 10 times) → Clear WebView Cache.
  1. Update Walt through Google Play and update your operating system to the latest version.
  2. Fully close Walt and open it again.
  3. Switch your internet connection method. For example, switch from mobile data to Wi-Fi or vice versa.
  4. Restart your phone.
  5. If that doesn’t help, uninstall and reinstall the app, then log in the same way as before. Your account and funds will be preserved.

If Walt still isn’t working after this, contact our support team. Include your device model, operating system version, and the versions of Telegram and WebView or the version of the Walt mobile app. This will help us resolve the issue faster.

Security, access, and usage rules

How to use Walt without violating the rules

To use Walt without violations, follow a few rules:

You can learn more about the possible reasons for access restrictions in this article.

Why do I see the “Account under review” screen

The “Account under review” screen means Walt is conducting an additional review of your account. This is a standard security procedure for custodial services and crypto exchanges.

Review usually takes up to 12 hours. Once it’s complete, you’ll receive a notification from Walt.

In some cases, the review may require additional documents — for example, to confirm your identity, address, or the source of your funds. If this is needed, we’ll let you know in a notification and tell you which documents to provide.

You can learn more about enhanced due diligence in this article, and about verification here.

Which countries is Walt unavailable in

Walt isn’t available in the countries and territories on the lists below. The lists are determined by the User Agreement.

The US and disputed territories

Walt isn’t available if you’re a citizen or resident of one of these countries or territories, or are currently located there.

  • The US and its territories: United States of America, American Samoa, Guam, Northern Mariana Islands, Palau, Puerto Rico, US Virgin Islands (St. Croix, St. John, St. Thomas).
  • Unrecognized or disputed territories: Abkhazia, Crimea, the Donetsk People’s Republic (DPR), the Luhansk People’s Republic (LPR), Kosovo, Northern Cyprus, South Ossetia, Transnistria.

If you’re not a citizen or resident of these countries or territories, and you were just passing through and have since left, you can try to restore access. Find out how in this article.

Other countries and territories

Walt isn’t available if you’re a resident of one of these countries or are currently located there.

  • Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, United Kingdom.
  • Africa: Botswana, Cabo Verde, Democratic Republic of the Congo (Kinshasa), Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Gambia, Guinea-Bissau, Liberia, Libya, Mali, Mauritius, Rwanda, Sierra Leone, Somalia, South Sudan, Tanzania, Lesotho, Mayotte, Réunion, Republic of the Congo (Brazzaville).
  • Asia and the Pacific: Afghanistan, Bangladesh, Brunei Darussalam, Mainland China (excluding Hong Kong and Taiwan), Fiji, French Polynesia, Macao, Myanmar, Pakistan, Papua New Guinea, Thailand, Philippines, Syria and Yemen, Wallis and Futuna, New Caledonia.
  • The Americas and the Caribbean: Bahamas, Barbados, Belize, Cayman Islands, Curaçao, Guyana, Haiti, Panama, Saint Lucia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Suriname, Guadeloupe, Grenada, British Virgin Islands, Martinique.
  • Other countries and territories: Iran, Cuba, North Korea (DPRK), French Southern and Antarctic Lands.

If you’re not a resident of these countries and are currently in a country where Walt is available, you can try to restore access — here’s how and which documents you’ll need.

We regularly expand where Walt is available. If your region isn’t yet supported, follow updates in this article.

Can I use a VPN

No, you can’t use a VPN, the Tor browser, or similar services to bypass regional restrictions. This is stated in the User Agreement.

In addition, such tools can interfere with Walt’s ability to correctly determine your location. This may cause your account access to be restricted by mistake.

If you believe your access was restricted by mistake and you’re located in a supported region, follow the instructions in this article.

Walt support and news

How to contact Walt support

If you have a question, message us. Describe the situation in your own words and, if possible, attach screenshots.

  • In the app: Settings → Contact Support.
  • In Walt in Telegram: @walt_support.
  • If you can’t access the app or Telegram: support@walt.io. Email replies may take longer — usually within 24 hours.

If you’ve already started a conversation with support, continue it there — this helps us sort things out faster.

Note: Walt support never messages you first and never asks for your passcode, DeFi Account recovery phrase, or account access details. If you’re unsure whether a message or link is genuine, stop the conversation and contact support yourself through official channels.

Where to follow Walt news

Subscribe to our official Telegram channels:

  • Walt News — here we share service news, new Walt features, updates, and giveaways.
  • Walt Status — here we report outages, maintenance, and when Walt is back up and running.
  • Walt Giveaway Winners — here we publish giveaway results.
  • Walt Rewards — here we share news and announcements about the Loyalty Program.
  • DeFi Account News — here we share news about the DeFi Account in Walt in Telegram, its new features, and the TON ecosystem’s capabilities.
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